The Importance of Professional Grooming for Beauty Professionals
Imagine booking a facial with someone who has stained uniform, chipped nails and an untidy work station. Now imagine another therapist who is tidy, well-groomed and organised before you’ve even sat down. They may both have the same technical qualifications, but a client is more likely to feel comfortable with the second therapist. And, it […]
Salon Reception Etiquette: Professional Skills That Clients See First
A client’s experience at a salon starts long before the consultation or service even begins. The moment a client starts developing the experience the moment they reach the salon reception desk. A warm welcome, a welcoming smile, and proper communication can set the perception of the salon in seconds. This is why salon reception etiquette […]
